Before sending a wedding hotel link to guests, make a test reservation up to the payment screen without submitting it. Check the dates, room type, final price and cancellation terms. Then compare that information with the group agreement. A convenient link can still leave guests booking the wrong nights or accepting terms the couple has not read.
1. Compare the price for the whole stay
The FTC’s Rule on Unfair or Deceptive Fees, effective May 12, 2025, requires covered lodging offers to display the total price, including known, calculable mandatory fees, prominently upfront. It covers third-party booking platforms as well as hotels. The rule does not ban every fee or set a maximum room price. [1]
For a hypothetical two-night stay, a room component of $180 plus a mandatory $30 nightly fee totals $420 before taxes. A $190 component plus a mandatory $10 nightly fee totals $400. Comparing only $180 with $190 would miss the less expensive whole-stay option.
Ask for the rate on each night, occupancy, mandatory charges and the total for the dates guests need. Do not multiply the wedding-night rate across a stay if the preceding or following night has a different price.
Save the quote and the terms that accompany it. If a required charge appears only near checkout, ask the seller to explain the discrepancy before payment.
2. Check taxes and the extras you actually selected
The FTC permits government charges, shipping and optional additions to be excluded from the upfront total, but requires disclosure and a final payment amount before asking for payment. A preselected charge or one removed only when challenged is not treated as optional. [1]
Review breakfast, parking, transport, trip protection and any room upgrade separately. Find out what is included for every booked occupant. A package for two does not answer the price for a third guest.
Ask whether parking is needed for your plans and whether the wedding shuttle stops at that hotel. A guest arriving by air may compare costs differently from someone keeping a car throughout the weekend.
FTC guidance also distinguishes fees that depend on later choices or conduct, such as damage charges, from amounts known at purchase. [1] Read those terms without assuming that every possible future charge must be included in the advertised room price.
3. Record the cancellation deadline with its time zone
FTC travel advice recommends obtaining cancellation and refund policies before paying. [2] Save the terms for the specific rate you select, not only the hotel’s general FAQ.
Write the deadline as a date, time and time zone. Record the consequence of cancelling after it, failing to arrive, shortening the stay or changing dates. Ask which changes require cancellation and a new booking.
If a third party handles the booking, identify who processes amendments and refunds and keep both its order number and the hotel confirmation. Obtain the procedure before a missed flight makes you need it.
Do not assume a wedding invitation, illness or airline cancellation creates an automatic refund. If flexibility matters, compare the actual flexible and restricted rates and any insurance terms before deciding.
After a change, obtain a revised confirmation and check it against the original. A phone conversation without a record can leave uncertainty about which dates remain booked.
4. Separate the guest reservation from the group contract
Hilton’s event-planning guidance tells organizers to understand guarantee, cancellation and attrition policies in their contract. [3] That advice does not establish one standard percentage or cutoff for every hotel.
Before signing a block agreement, ask whether the organizer owes money for unused room nights, how any shortfall is calculated and whether there are deadlines to reduce the block. Request a worked example using your proposed dates and room count.
Count room nights. Ten rooms held for two nights is 20 room nights, even if the guest list contains 20 people. Ask which nights carry commitments and whether unused nights can be offset by bookings on another night.
Confirm how guests must book to count toward the agreement, how cancellations affect the count and whether bookings made elsewhere can be credited. Do not assume the hotel’s eventual occupancy eliminates an obligation unless the contract addresses that situation.
Keep the organizer’s financial obligations separate from each guest’s cancellation terms. If an agreement creates a substantial commitment, have its unclear terms reviewed before signing.
5. Reserve the accessible features the guest needs
Under 28 CFR 36.302(e), covered U.S. lodging must describe accessible features in enough detail for guests to assess suitability, reserve requested accessible rooms or room types and block them from reservation systems. The rule also requires holding the specific reserved accessible room for the customer. Certain individually owned or controlled units are excepted from the blocking and guarantee provisions. [4]
Ask about the actual features: bathing arrangement, transfer space, bed approach, doorway clearance, hearing-related equipment or the route to breakfast and transport. Let the guest identify what matters rather than choosing a room based only on its accessibility icon.
Obtain confirmation that the required accessible room or type is reserved, rather than relying on a general preference note. Keep a named contact for questions before arrival.
Ask the guest’s permission before sharing personal information. The venue-access guide helps connect the room plan with entrances, bathrooms and the event itself.
6. Ask about deposits and card authorizations
As one published example, Marriott’s Digital Entry terms describe a credit- or debit-card hold at check-in for room and tax, applicable resort fees and daily incidentals, with amounts varying by location. [5]
Ask your property what it will charge or authorize, when it will do so and which payment methods it accepts. A prepaid room does not answer every question about the card required at arrival.
Keep a payment, a refundable deposit and a temporary authorization separate in your notes. Ask the hotel and card issuer how each affects available funds or credit and how release is handled.
Marriott’s cited terms refer to release taking up to five business days after departure. [5] That is a term in one published arrangement, not a universal promise for every property or bank. Confirm the timing relevant to your booking, especially before the honeymoon.
7. Align room access with the wedding timetable
Confirm check-in, checkout, luggage storage and late-arrival arrangements with the property. If hair and makeup begin before normal room access, ask what space is actually booked for that period.
Distinguish a request for early check-in from a confirmed arrangement. Decide where the group will prepare if bedrooms are unavailable. Do not schedule vendors into a room that exists only as a hope in the reservation notes.
Give guests the correct property address, booking deadline, contact, shuttle pickup point and a route for questions. Check the hotel name carefully when several nearby properties share a brand.
Keep the booking note factual: the agreed price basis, deadline, payment and access arrangements. Avoid promising that the group rate is the cheapest available or that every special request is guaranteed.
The shuttle guide covers the transport handoff. Put the hotel’s confirmed pickup location into that record before sending final guest instructions.
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Read next
Wedding WeekBooking Wedding Guest Shuttles: Operator, Access and Return Trips→Family & FriendsWedding Venue Access: Plan the Whole Visit for Your Guests→Sources
- The Rule on Unfair or Deceptive Fees: Frequently Asked QuestionsFederal Trade Commission↩ Back to text
- Avoid Scams When You TravelFederal Trade Commission↩ Back to text
- Plan an Event: Contract QuestionsHilton↩ Back to text
- 28 CFR 36.302(e): Reservations Made by Places of LodgingElectronic Code of Federal Regulations↩ Back to text
- Digital Entry Terms of Use: Credit and Debit Card ProcessingMarriott↩ Back to text
