Before sending a honeymoon rental deposit, check the property, the person collecting payment and the terms you are accepting. After booking, verify unexpected payment messages through the service you used. Keep the confirmation and payment records accessible so a new request can be compared with the agreement.
Check the address and who manages the property
The FTC's June 2026 rental-scam guidance describes copied listings with changed contact details, as well as invented properties. Photos, descriptions and virtual tours can be copied from another listing. [1]
Search the address together with the owner or rental-company name. FTC advises checking conflicting advertisements and the rental company's own website. For a vacation rental in a resort, it recommends calling the front desk to confirm the location and contract details. [1]
Look closely at a discrepancy. Does the second advertisement identify a different property manager? Does the address belong to a different building? Ask the booking service to investigate rather than accepting the advertiser's explanation without checking.
A map pin confirms a location exists, but it cannot tell you whether the person requesting money can rent it to you. A polished virtual tour cannot settle that question either.
Record the listing link or identifier, company name, contact route and dates you checked them. If the accommodation matters to a medical plan, confirm those facilities separately, including accessible rooms, food arrangements or suitable medicine storage.
Read the agreement before paying
FTC advises obtaining cancellation and refund policies before signing or paying, and warns against pressure to decide immediately. It also identifies unusually cheap premium properties and vague travel offers as warning signs. [2]
Save the terms that apply to your dates and rate. Include the property identifier, guest names, total price, currency, installment dates, deposit arrangements, cancellation deadline and check-in instructions.
Check whose policy governs each question. The platform, property manager, insurer and payment provider may handle different parts of a problem. A platform logo on the listing does not explain all of those terms.
Use a separate reminder for each payment or cancellation date. If a deadline includes a time zone, record it. Do not assume that a honeymoon booking has a special cancellation right because the wedding date changes.
Share the practical details with your partner. Before either person pays a new request, compare it with the same booking record. That avoids one person sending a deposit while the other is already speaking with support about it.
Check how the seller asks you to pay
FTC warns about vacation-rental sellers insisting on payment by wire transfer, gift card, cryptocurrency or a payment app. These methods can make recovering money difficult. [2]
Do not let a claim about avoiding fees move the transaction into an unfamiliar process. Ask the booking service which payment route applies to the specific reservation and retain its answer.
Vrbo's policy says reservations must be made through Vrbo and payments must follow its checkout and payment flows. It prohibits moving a reservation or payment off the platform to avoid its fees. [3]
If a request does not match the checkout you were shown, stop and contact support through the service you open yourself. Do not rely on a message saying the sender is an approved partner without verification.
A requested payment can be suspicious even if the amount resembles a plausible deposit. The question is who is collecting it, under which disclosed terms and through which authorized process.
Understand Airbnb's disclosed exceptions
Airbnb generally prohibits collecting reservation-related fees outside its platform unless authorized. It permits limited exceptions, including certain mandatory fees from selected software-connected hosts when included in the checkout price breakdown, and disclosed taxes in applicable circumstances. [4]
Its guidance also allows certain disclosed hotel fees or incidental deposits, and a small number of permitted outside security deposits that must appear in the appropriate fee field. [4]
Compare the request with the actual listing and checkout breakdown. Ask support to confirm whether that fee and payment route are authorized for your booking. Save the response before paying an unclear request.
These exceptions do not validate every message describing a “tourist tax,” “security deposit” or “verification charge.” A familiar fee name is only the beginning of the check.
Keep a record of any hold or deposit and the applicable release terms. If it is not released as expected, use the property's and platform's documented support process and ask the card provider about available options.
Verify a message without following its link
FTC warns that travel phishing emails can imitate an airline or hotel. It advises checking the company's website directly by entering the address yourself, instead of using links in unexpected messages. [5]
For example, a message might claim your card failed and threaten cancellation unless you pay before a short deadline. Open the booking app or service independently and review the reservation. Contact support through that route and ask whether action is required.
FTC's phishing guidance recommends contacting a company through a phone number or website you know independently, rather than details supplied in the suspicious message. [6]
Do not call the number in the payment demand to check whether that same demand is authentic. Use a previously verified contact or the service's support area. If you call the property, explain that you are checking a payment message and ask staff to review the reservation.
Take a screenshot of the message, sender details, amount, requested payment method and destination link. Do not enter card details, a password or a verification code while gathering that record.
Keep the support conversation with the booking. If action is required, ask how to complete it through a confirmed process. A claimed deadline is a reason to contact support promptly, not a reason to skip verification.
Contact the payment provider immediately if you paid
FTC advises reporting a scam payment immediately to the relevant provider. For credit cards, contact the issuer; for a bank transfer or Zelle payment, contact the bank or credit union; for a payment app, report it to that app. Ask whether the payment can be reversed and refunded. [7]
For a wire-transfer company, contact that company promptly. For a gift card, contact its issuer and keep the card and receipt. FTC also advises contacting the exchange or ATM operator after a cryptocurrency scam. [7]
Use the provider's verified app, account website or the number on the back of your card. Tell them accurately whether you authorized a payment after being deceived or someone used the account without permission. Do not describe an authorized scam payment as an unauthorized transaction.
Ask what records are needed, which deadlines apply and what account-protection steps to take. Save the case number and the next follow-up date. Recovery depends on the circumstances and payment route; do not assume reporting guarantees reimbursement.
Notify the booking platform and preserve the listing, confirmation, messages and payment receipts. If you are already traveling, arrange a verified place to stay while dealing with the payment problem. Avoid sending another deposit to the same contact to secure a supposed replacement property.
Address information you shared and report the scam
If you gave away an account password, FTC advises changing it, changing it on other accounts where it was reused and turning on two-factor authentication. If you cannot sign in, use the account provider's recovery process. [7]
Act through the provider you open independently. The travel account-access guide can help you keep recovery information available without depending on one phone.
For exposed personal or financial information, FTC's phishing guidance points to IdentityTheft.gov for steps matched to the information involved. It also advises reporting phishing to ReportFraud.ftc.gov. [6]
Keep a factual report: dates, amounts, seller details, listing link, messages and provider case numbers. Avoid posting passport images, full card numbers, passwords or private booking-access codes in a public complaint.
FTC's August 2026 warning describes follow-up scammers offering to recover money for an upfront fee, sometimes pretending to represent an agency or law firm. [8] Do not pay an unsolicited recovery contact or share account information so they can supposedly deliver a refund.
Keep pursuing the established provider and reporting routes. The travel-insurance guide covers separate policy questions; do not assume booking fraud is covered because you purchased travel insurance.
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Read next
Honeymoon & BeyondA Lost Phone on Your Honeymoon: Contacts and Account Access→Honeymoon & BeyondHoneymoon Travel Insurance: Medical Care, Evacuation and Cancellation→Sources
- Rental Listing Scams, June 2026Federal Trade Commission↩ Back to text
- Avoid Scams When You Travel, September 2025Federal Trade Commission↩ Back to text
- About Off-Platform BookingVrbo Help↩ Back to text
- Collecting Fees Outside AirbnbAirbnb Help Center↩ Back to text
- How to Avoid Travel Website Scams, June 2025Federal Trade Commission↩ Back to text
- How To Recognize and Avoid Phishing Scams, September 2022Federal Trade Commission↩ Back to text
- What To Do if You Were Scammed, June 2026Federal Trade Commission↩ Back to text
- Have You Lost Money to a Scam? Watch for Scammers Who Say They Can Help, August 2026Federal Trade Commission↩ Back to text
